Business Process Outsourcing in the Philippines caters at providing comprehensive information geared with a customer-focused attitude, and commitment to comprehend customer business thru identifying the right partner for executing the job. This reinforces the Philippines’ position as one of the BPO top destinations. Moreover, BPO is taking big leaps especially in this kind of economic development phase for this is a lot of money to be made in this income generating industry. The strong demand for outsourcing services is predicted to reach as high as $180 billion in 2010, with finance and accounting, customer support, human resource management, and back- end support services getting the most shares. Also, the Philippines’ BPO industry targets to increase its size to a 900,000-strong workforce and increase its revenues to $13 billion by 2010.Once used for cost savings in transa...
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