Today two economic trends are accelerating Business Process Outsourcing or BPO’s rate of growth. The first is globalization. For the first time since the days of sailing ships, trade barriers are coming down. The growing integration of economies and societies around the world makes globalization work for all. Through globalization the poverty line has been alleviated in many developing countries including Philippines, India and China. Information technology and high English proficiency level made BPO centers flourish in these countries. The labor cost is low when foreign investors ourtsource their businesses. The average rate a Filipino worker gets is $1.5 per hour and a $1 per hour for Indian workers. Local and National governments push to promote this service advantage and are gaining positive response from major countries such as United States and United Kingdom.The Internet, of...
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