Philippines offshoring is common in today’s business environment. It’s no longer news that companies are leveraging offshore outsourcing to perform business functions more efficiently and cost effectively. The offshore workers are usually experts in their various business functions such as accounting, clerical functions, sales and marketing, information technology, customer support and more. An organization’s customer base is the reason for its existence. Therefore, a company’s customer support tasks should not be handled with levity. Customer Support OutsourcingEvery business needs strong customer support desk, especially businesses that manufacture and distribute technical products. Customers would call frequently to get help in using the product or trying to set it up. Typical examples of such products are electronic gadgets of different kinds. Therefore, ...
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