4.Follow UpAfter the novelty of the outsourcing relationship finally wears off, it is only natural for one to sit back, relax and enjoy the ride for some time. Sadly, this usually leads to complacency and of course most times attention to performance will be totally forgotten. So, in order to avoid these issues, you will need to set up a time table or schedule to review your outsourcing company’s performance. You will also need to appoint an executive or manager that will be held responsible for the periodical follow up of the outsourcing vendor. If the need arises, you can send your employee to be well trained in vendor management techniques and skills – you can start by checking with your local universities and colleges. This tactic will also yield the ability to handle unforeseen circumstances (which are bound to occur) in a timely fashion and mitigate the risk that is ass...
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